ORDER TO CASH / PERFORMANCE
A data-led approach to credit management and collections performance.
At Smith & Nephew (2019–2021), cross-market credit operations and analytics supported improvements in working capital and process efficiency.
Typical deliverables
- Helped transition processes from France, Belgium and the Netherlands.
- Standardised credit policies and collection approaches.
- Reduced DSO by 38% during a period of 50% sales growth, as documented in the professional CV.
- Developed automated reporting using business intelligence tools and data connections.
The metrics describe performance during prior employment; they are not independent SMART SOLUTIONS client results.